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How StubHub Improved its Social Response Time by 300%

How StubHub Improved its Social Response Time by 300%

Having a strong social presence is a necessity and a must-have if you wish to cut noise in today’s competitive market. Social presence and customer service experience share an innate bond – whose success and downfall are completely dependent on each other. Want a secret that can help you strengthen your social presence, improve social response time and create happy customers?

Read this success story of how StubHub with the help of Khoros Care and marketing solution was able to:

  • Improve their social response time by 300%
  • Better respond to their customer issues and offer excellent service
  • Strengthen their social media presence – 200% growth on Twitter and 30% on Facebook

Unlock the secret behind StubHub’s social success. Download this paper now!

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