ITSM Simplified: Service Request Management

Service requests need to be handled quickly and efficiently, whether they come from internal departments or external customers. In order to enable better streamlining of services requests, it is essential to manage them through efficient practices that can help organizations standardize the service request processes. 

Request management allows organizations to build standardized methods and procedures that can help the way they respond, coordinate, and fulfill support requests. 

Download this guide to have an improved understanding of how you can enable simplified service request management.