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Your Guide To Optimizing The Customer Journey

Your Guide To Optimizing The Customer Journey

eCommerce sales are growing significantly in recent years. Gartner predicts that by 2023, Alibaba and Amazon will capture a 40 percent market share of global online retail.

How do you set up your retail organization for success? The continuous optimization of the customer experience is key to building customer loyalty. Being competitive in today’s retail environment means being able to adapt quickly to the experiences that customers want.

Read this Guide from Fullstory to find out how to better optimize common touchpoints in the customer journey and achieve success.

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