In-House vs. Digital Marketing Agency: What’s the Difference?

Image Courtesy: Pexels

Businesses have always employed digital marketing strategies to scale their marketing efforts. This included identifying and reaching targets, and converting leads – all of which led to business growth.  

However, to make it work, the most important thing required was people. “People”– who could execute the strategy in the right way and “people”– who could take control of their digital marketing initiatives.  

This again came with two options – maintaining an in-house team of digital marketing experts or outsourcing from an external agency. Continue reading to know the difference between both and the benefits of choosing either. 

In-House Digital Marketing Team 

In-house marketing is basically an internal team that you’ve hired for promoting your business. The success of this team mainly depends on your onboarding process. So, make sure you’ve attracted and hired the right talent. 

Compared to the external team, an in-house team invests more time, energy, and emotion. Apart from that, other benefits of maintaining an in-house team include 

1. Greater Brand Familiarity  

The internal marketing team is likely to be more immersed and dedicated to your company’s mission. It will also have better customer insights, such as the pain points or the marketing channels that can provide them good customer experience.  

2. Accessible  

The in-house marketing team will be closer to you. So, you can just walk over to them whenever you need them. However, the same may not be possible for an outsourced team as they could be in a different city, state, or country.  

3. Better Control  

Managers could have better control of the internal team than the external team. In the case of an external team, deviating from the scope of work is easier. Furthermore, if you wish to tweak the scope of work, you will have to renegotiate with them and even have to pay extra. 

Digital Marketing Agency 

A digital marketing agency is nothing but a team that you’ve outsourced to market your business or develop and design your digital marketing strategy. It is often a substitute for an in-house team and is responsible to carry out its roles and responsibilities outside the company. 

A few reasons why you can choose to work with an external marketing team are: 

1. Scalable 

Working with a digital marketing agency can also help you to overcome challenges like scaling. The outsourced team can increase their efforts when your business grows and can detect the best channel for each growth stage. 

2. Profound Expertise 

Digital marketing agencies tend to work with different organizations in organizations. Hence, they’re likely to have profound expertise and competence. 

3. Diversified Skills 

Agencies usually work for a number of clients, which means they will have a large team. So, when you choose to work with an agency, you’ll gain access to a big team and their diverse skills. 

Final Verdict 

Since there are a lot of factors involved, choosing between an in-house marketing team and an agency can get a bit difficult. However, no one understands your business the way you do. So, it’s only you who can make the right decision.  

Depending on your current business goals and situation, decide whether you should opt for outsourcing or maintain an internal digital marketing team. Hopefully, the article has offered you the needed insights to make the best decision possible. 

About the author

Samita Nayak

Samita Nayak is a content writer working at Anteriad. She writes about business, technology, HR, marketing, cryptocurrency, and sales. When not writing, she can usually be found reading a book, watching movies, or spending far too much time with her Golden Retriever.

Add Comment

Click here to post a comment